Vernon Telephone Cooperative - Westby, Wisconsin

Vernon Telephone Building Vern welcomes you to our website.
Since 1951, Vernon Telephone Cooperative has served its members with the latest services and features that technology could offer. The system has grown from a mere 700 lines to 7850 access lines in 8 Vernon County, Wisconsin communities. But Vernon Tel is more than just a telephone local service provider. We are a total communications provider.

Vernon Telephone Cooperative is proud to serve the communities of
DeSoto, Genoa, LaFarge, Liberty Pole, Readstown, Viola, Westby, and Yuba.

Check out the weather in Westby, Wisconsin.

For all your communications service needs please call us at (608) 634-3136
or 1-800-543-2029. You can also e-mail us at vernontel@vernontel.com.

Vernon Communications Local Community Channel

Vernon Communications has developed a Local Community Channel,
allowing our customers to watch live and taped local events on Channel 14.
Click here to view Community Channel programs online.

Upcomming live events: No current events scheduled

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New rules to protect your privacy

Effective in December 2007, the Federal Communications Commission (FCC) has adopted new rules for telephone companies to protect their customer's information. CPNI includes where, when, and to whom a customer places a call, as well as the types of service offerings to which the customer subscribe, and the extent to which the services are used. To find out more please click here.

NCO Credit Card Option

Vernon Telephone Customers can now pay their telephone bills using their debit or credit cards through NCO Financial Systems, INC. (a third party vendor). You will be able to access this service either by phone or through our website or eBill site. Customers using the telephone service have the options of using the automated IVR (Interactive Voice Response) 24/7 or through their call center agents.The call center representatives are available from 6:30 a.m. until 10:00 p.m., Monday through Friday and Saturday from 7:00 a.m to 1:00 p.m. The number to access this service is 866-261-2993. If a customer would like to make a payment via Vernon Telephone's website, www.vernontel.com, or Ebill site https://secure.vernontel.com/eBill, you would simply click the link for NCO and follow the prompts. You will be asked for your Vernon Telephone account number either by the phone option or on the websites. There will be a $3.75 convenience fee applied for up to a $100.00 transaction and you would need to submit a seperate transaction for each $100.00 threshold. If you have any questions please give us a call at 634-3136 or 1-800-543-2029.

Vernon Telephone eBill

Vernon Telephone customers can now access their monthly bills on-line. This will save Vernon Telephone bill processing and mailing costs, and VTC would like to pass this savings on to you. If you sign up for the VTC eBill and choose the option of not receiving a paper bill you will receive a $1.00 credit on your monthly bill, and if you also sign up for the ACH option you will receive an additional $1.00 credit each month. You will still be able to see your full bill with additional information such as balance and bill history. To sign up for the eBill service, simply go to https://secure.vernontel.com/eBill/. Click on the new users register here link and you will be prompted for information to set up your account. If you have any questions regarding this new service please feel free to call us at 634-3136 or toll free at 800-543-2029.

Vernon Telephone Scheduled Conference Calling

The Scheduled Conference call feature is scheduled by the conference administrator by using a set up menu accessed via a call-in number with a voice menu or an Internet Connection. The conference administrator selects the time, duration, and number of attendees that will be on te call. The system will reserve the number of circuits needed per the amount of attendees scheduled. Attendees call into either a local telephone number or a toll free number to join the conference call and enter a conference ID code that is assigned when the conference is scheduled. Unused scheduled circuits will be billed that the Unused Scheduled Attendees charge. To schedule a conference click here. For more information, or to sign up for the Scheduled Conference Call feature, please call our business office.

Vernon Telephone Cooperative
103 N. Main Street
Westby, WI 54667
Phone: (608) 634-3136, (800) 543-2029
Fax: (608) 634-2000
Email: vernontel@vernontel.com